We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. All returns are issued as store credit only. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@shopanemoia.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@shopanemoia.com.

Damages and issues
We inspect every product when it comes in and when it ships out, in hopes to avoid any potential issues on the customer's end. Please inspect your order upon reception and contact us immediately in the unlikely event that the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as:

• perishable or consumable goods (such as food, flowers, or plants)
• custom products (such as special orders or personalized items)
• personal care goods (such as beauty products and perfumes)
• one-of-a-kind items (such as handmade and small batch)
• clearance items
• gift cards
• hazardous materials, flammable liquids, or gases.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll receive a store credit via email.